Can you describe your workload? (Volume, working hours, intensity)
Can you describe a typical working day/week?
How do you feel about your workload? (Manageability, sustainability, job satisfaction)
What contributes to your workload? (Patient care, other activities)
Do you think that your workload has changed over time? (When, why, how)
What are your thoughts about the content of consultations? (Complexity, duration, change over time, what makes consultations complex)
How is workload distributed across your practice?
What factors influence your workload?
How do you cope with your workload?
Do you/your practice have any strategies for dealing with the workload? (How effective do you think these strategies are?)
Do you have any ideas for other strategies for dealing with the workload?
Are you expecting workload to change in the future?
Is there anything else about GP workload that you’d like to mention?
Characteristics of participants
↵a Numbers add up to greater than the number of participants because some participants had multiple other roles, so were counted multiple times in this category.
↵b For partners and salaried GPs only.
↵c Absolute number, not full-time equivalents.
↵d Data missing for one participant. CCG = clinical commissioning group.
— Medical complexity
— Time of year
— Social and economic deprivation
— Cultural factors
— Self-management and tolerance to illness
— Tolerance of mistakes
— Patient lists
Shift in tasks from secondary to primary care
Communication with secondary care
Availability of other local health services
Increase in bureaucracy
Individual GP characteristics
GP role and hours
GPs as part of a team
Continuity of care
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