Can you describe your workload? (Volume, working hours, intensity)
Can you describe a typical working day/week?
How do you feel about your workload? (Manageability, sustainability, job satisfaction)
What contributes to your workload? (Patient care, other activities)
Do you think that your workload has changed over time? (When, why, how)
What are your thoughts about the content of consultations? (Complexity, duration, change over time, what makes consultations complex)
How is workload distributed across your practice?
What factors influence your workload?
How do you cope with your workload?
Do you/your practice have any strategies for dealing with the workload? (How effective do you think these strategies are?)
Do you have any ideas for other strategies for dealing with the workload?
Are you expecting workload to change in the future?
Is there anything else about GP workload that you’d like to mention?
Characteristics of participants
↵a Numbers add up to greater than the number of participants because some participants had multiple other roles, so were counted multiple times in this category.
↵b For partners and salaried GPs only.
↵c Absolute number, not full-time equivalents.
↵d Data missing for one participant. CCG = clinical commissioning group.
Strategies for managing GP workload
Patient education on self-management
Charging for services
Improving the efficiency of the working day
Managing patients with multiple agendas
Personal coping strategies
Delegating tasks: clinical and non-clinical staff
A need for additional funding
Improving recruitment to general practice
Redistributing workload and improving communications with secondary care
Federations and hubs
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