GPs’ days are frantically busy. But how much GP time is spent solving problems that could have been better solved by someone else? Either by a GP who knows them better, an external service, or one of the many additional primary care network (PCN) roles? GPs also waste time untangling messy tasks like old referrals, prescriptions, or sick notes.
One solution is to help patients and tasks get to the right clinician or service in the right time frame. To do this, we need people who can untangle the problems that present to primary care. Simple concepts like this are an absolute art to get right in practice. An art we simply can’t afford to miss.
OPTIMISING THE SUPPORT AROUND US
What could we learn by comparing a GP to driver in the Grand Prix? A …