Beliefs about consequences | • Patient’s beliefs about continuation of their ongoing healthcare needs on relocation | ✓ | ✓ |
• Patient’s ability to integrate | | ✓ |
• Meeting new staff at mainstream practices | | ✓ |
• Perceptions of mainstream practice | | ✓ |
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Intentions | • Patient’s intentions (or lack of) to relocate | ✓ | ✓ |
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Environmental context and resources | • Lack of effective means to establish a patient’s housing status | | ✓ |
• The SHHC resources (or lack of) in communicating and assisting people to relocate once eligible | ✓ | ✓ |
• Communication (or lack of) between SHHC and mainstream practice | ✓ | ✓ |
• Diverse policies and operating rules in mainstream practices in registering a patient from a SHHC, for example photographic ID requirements | | ✓ |
• Patient’s access (or lack of) to resources, for example, a telephone in maintaining communication during relocation | ✓ | ✓ |
• Lack of continuation of services such as podiatry and dentistry at mainstream practices after relocation | | ✓ |
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Knowledge | • Patient’s knowledge (or lack of) of relocation processes | ✓ | ✓ |
• Lack of knowledge of rules and policies of mainstream practices | ✓ | ✓ |
• Patient’s knowledge (or lack of) about eligibility for relocation | ✓ | ✓ |
• Knowledge and experience of SHHC staff in managing homeless and formerly homeless people | ✓ | ✓ |
• Mainstream practice staff knowledge about relocation activity | ✓ | |
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Skills | • Formerly homeless person’s skills and abilities around integration (adapting to the culture) in mainstream practices | ✓ | ✓ |
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Social and professional role and identity | • Patients not perceiving the SHHC as a SHHC for those experiencing homelessness | | ✓ |
• Changing healthcare/lifestyle needs of patients serving as a prompt to relocation | ✓ | |
• Ability of pharmacists to assist in the relocation process | ✓ | |
• The role of staff at the SHHC in facilitating relocation | ✓ | |
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Beliefs about capabilities | • Ability (or lack of) to integrate into mainstream practice | ✓ | ✓ |
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Social influences | • Experiences and influences of patients who had previously relocated | ✓ | ✓ |
• Positive relationships with staff at a SHHC | | ✓ |
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Reinforcement | • Role of healthcare professionals, administrative staff, social care workers, and family and friends in reinforcing and facilitating relocation | ✓ | |
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Emotion | • Emotional attachment to the SHHC | | ✓ |
• Patient’s expression of emotions in relation to relocating and integrating in mainstream practice | | ✓ |