Research
Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
Heather Dawn Brant, Helen Atherton, Annemieke Bikker, Tania Porqueddu, Chris Salisbury, Brian McKinstry, John Campbell, Andy Gibson and Sue Ziebland
British Journal of General Practice 2018; 68 (672): e478-e486. DOI: https://doi.org/10.3399/bjgp18X697505
Heather Dawn Brant
National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol.
PhDRoles: Senior research associate
Helen Atherton
Warwick Medical School, University of Warwick, Warwick.
PhDRoles: Assistant professor of primary care research
Annemieke Bikker
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
MScRoles: Research fellow
Tania Porqueddu
Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford.
PhDRoles: Qualitative researcher
Chris Salisbury
Centre for Academic Primary Care, University of Bristol, Bristol.
MD, PhDRoles: Professor of primary healthcare
Brian McKinstry
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
MD, PhDRoles: Professor of primary care
John Campbell
University of Exeter Collaboration for Academic Primary Care (APEx), University of Exeter, Exeter.
MD, PhDRoles: Professor of general practice and primary care
Andy Gibson
Health and Social Sciences, University of the West of England, Bristol.
PhDRoles: Associate professor in patient and public involvement
Sue Ziebland
Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford.
MScRoles: Professor of medical sociology
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Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
Heather Dawn Brant, Helen Atherton, Annemieke Bikker, Tania Porqueddu, Chris Salisbury, Brian McKinstry, John Campbell, Andy Gibson, Sue Ziebland
British Journal of General Practice 2018; 68 (672): e478-e486. DOI: 10.3399/bjgp18X697505
Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
Heather Dawn Brant, Helen Atherton, Annemieke Bikker, Tania Porqueddu, Chris Salisbury, Brian McKinstry, John Campbell, Andy Gibson, Sue Ziebland
British Journal of General Practice 2018; 68 (672): e478-e486. DOI: 10.3399/bjgp18X697505
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