Table 5

Mean satisfaction scores for BRHC and PCCa

BRHC mean (SD)PCC mean (SD)
Consultations2.03 (0.94), n = 161.59 (0.77), n = 22
Appointments2.85 (0.89), n = 171.65 (0.62), n = 22
Access/convenience2.84 (0.83), n = 171.91 (0.76), n = 22
  • a Low scores indicate high satisfaction: 1 = excellent to 6 = very poor. BRHC = Bristol Royal Hospital for Children. PCC = primary care clinic.