Mean patient satisfaction, patient and NHS clinic costs by clinic location comparison. Figures are n unless stated otherwise
| Primary – Secondary | ||||
|---|---|---|---|---|
| Primary care | Secondary care | (95% CI) | P-value | |
| Patient satisfaction | (n = 91) | (n = 70) | ||
| GAPSS score | ||||
| Mean (SD) | 3.50 (0.33) | 3.43 (0.39) | 0.08 | 0.189a |
| Minimum to maximum | 2.56 to 4.00 | 2.05 to 4.00 | (−0.04 to 0.19) | |
| Missing | (n = 0) | (n = 0) | ||
| Patient costs (per clinic appointment) | (n = 91) | (n = 70) | ||
|---|---|---|---|---|
| Travel by car (mileage and car parking) | ||||
| Mean (SD) | £3.60 (3.16) | £6.62 (4.69) | –£3.28 (–49%) | <0.001b,c |
| Minimum to maximum | £0.00 to £19.20 | £0.00 to £19.50 | (–£4.76 to –£1.79) | |
| Missing | (n = 2) | (n = 2) | ||
| Travel time (minutes) | ||||
| Mean (SD) | 39.70 (28.00) | 57.70 (34.50) | –19.30 (–33%) | <0.001b,c |
| Minimum to maximum | 10 to 180 | 10 to 180 | (–30.70 to –7.90) | |
| Missing | (n = 2) | (n = 2) | ||
| NHS costs (per clinic) | (n = 12) | (n = 12) | ||
|---|---|---|---|---|
| Transportation cost (mileage and parking) | ||||
| Mean (SD) | £18.32 (3.52) | £23.70 (0.00) | –£5.38 (–23%) | <0.001a |
| Minimum to maximum | £12.80 to £21.30 | £23.70 | (–£7.59 to –£3.16) | |
| Staff travel cost | ||||
| Mean (SD) | £21.00 (2.77) | £20.40 (0.00) | £0.60 | 0.468a |
| Minimum to maximum | £16.80 to £24.00 | £20.40 | (–£1.14 to £2.34) | |
| Capital cost (room hire) | ||||
| Mean (SD) | £6.25 (11.30) | £0.00 | £6.25 | 0.082a |
| Minimum to maximum | £0.00 to £25.00 | (–£0.93 to £13.43) | ||
| Total clinic cost (transportation, staff capital) | ||||
| Mean (SD) | £45.57 (5.45) | £44.10 (0.00) | £1.48 | 0.369a |
| Minimum to maximum | £42.30 to £54.60 | £44.10 | (–£1.95 to £4.90) | |