Table 5.

Summary of significant positive (beneficial outcome) and negative (adverse outcome) associations of key variables and whether the variable rating refers to the beginning, end, or whole consultation

Predictor variables	Satisfaction (MISS)	Personal relationship	Interest in life	Health promotion	Positive approach	Communication/partnership	Enable
Optimistic (beginning)		Negative	Negative
Not knowing patient (whole)		Negative^a
Aloof (end)		Negative^a	Negative^a	Negative	Negative
Dominant (end)		Negative	Negative
Infantilising (end)	Negative^a		Negative^a	Negative
Psychosocial talk (whole)					Negative	Negative
Mismatch rate/tone of speech (end)							Negative
Open questions (end)					Negative
Non-verbal cut-off (end)		Negative^a	Negative^a			Negative^a
Supportive (beginning)			Positive
Gestures (beginning)	Positive^a					Positive^a
Physical contact (whole)					Positive^a	Positive^a
Social talk (whole)	Positive^a	Positive^a			Positive^a	Positive^a
Joke/laugh (whole)			Positive^a
Back-channelling (beginning)	Positive
Aloof (beginning)			Positive^a
Lean (beginning)	Positive						Negative
Definite about problem					Positive		Negative

↵a Variables with estimates that were either significant in both univariate analysis and multivariate analysis or significant in multivariate analysis but a consistent direction in both univariate and multivariate analysis. MISS = Medical Interview Satisfaction Scale.