Characteristics of general practices selected by region
| Characteristic value | N = 862 | Regions | ||||
|---|---|---|---|---|---|---|
| North | Midlands and East | London | South | Total | ||
| Practice list size | Quartile 1 (≤4454 patients; n= 215) | 6 | 4 | 2 | 1 | 13 |
| Quartile 2 (4455–7284 patients; n= 216) | 0 | 1 | 2 | 2 | 5 | |
| Quartile 3 (7285–10 523; n= 217) | 2 | 5 | 4 | 3 | 14 | |
| Quartile 4 (≥10 524 patients; n= 214) | 2 | 1 | 3 | 4 | 10 | |
| Number of FFT responses | Bottom quartile (>165 responses; n= 217) | 1 | 2 | 3 | 1 | 7 |
| Top quartile (<28 responses; n= 214) | 2 | 4 | 7 | 5 | 18 | |
| CQC rating | Outstanding (n= 30) | 1 | 2 | 1 | 1 | 5 |
| Good (n= 712) | 7 | 7 | 8 | 6 | 28 | |
| Requires improvement (n= 87) | 2 | 1 | 2 | 2 | 7 | |
| Inadequate (n= 33) | 0 | 1 | 0 | 1 | 2 | |
| Location | Rural | 1 | 6 | 0 | 6 | 13 |
| Urban | 9 | 5 | 11 | 4 | 29 | |
| Collection method | Paper (n= 752) | 10 | 10 | 8 | 10 | 38 |
| Tablet/kiosk (n= 92) | 2 | 3 | 2 | 1 | 8 | |
| SMS/text message (n= 118) | 2 | 2 | 4 | 2 | 10 | |
| Telephone call (n= 49) | 1 | 0 | 2 | 2 | 5 | |
| Smartphone app/online (n= 302) | 4 | 2 | 3 | 6 | 15 | |
| At least 1 month not submitting (January–May 2015) (n= 610) | 6 | 7 | 9 | 6 | 28 | |
| Total | 11 | 10 | 11 | 10 | 42 | |
CQC = Care Quality Commission. FFT = Friends and Family Test.