Data on degree of worry, sex, age, symptom duration, reason for encounter, and triage outcome of callers to telephone triage
| Variable | Distribution of study population (N = 180) n (% female) | Degree of worry, median (IQR) |
|---|---|---|
| Overall degree of worry | 3 (2–4) | |
| Age, years | ||
| 15–30 | 80 (64) | 3 (2–4) |
| 31–45 | 46 (61) | 2 (1–4) |
| 46–60 | 38 (66) | 3 (2–4) |
| ≥61 | 16 (56) | 3 (2–4) |
| Symptom duration, hours | ||
| <5 | 56 (68) | 2.5 (2–4) |
| 5–24 | 42 (69) | 2.5 (1–4) |
| >24 | 82 (56) | 3 (2–4) |
| Reason for encountera | ||
| Injury | 37 (51) | 3 (2–4) |
| Acute illness | 120 (69) | 3 (2–4) |
| Exacerbation of chronic disease | 15 (53) | 3 (2–4) |
| Other | 7 (43) | 3 (1–3) |
| Triage outcomeb | ||
| Self-care | 20 (75) | 2 (1–4) |
| GP | 39 (64) | 3 (1–4) |
| Telephone call transferred to physician | 19 (79) | 2 (1–2) |
| Hospital, assessment | 16 (69) | 4 (3–4) |
| Hospital, treatment | 76 (55) | 3 (2–4) |
| Direct hospitalisation | 6 (50) | 3.5 (3–4) |
| Othera | 4 (50) | 2.5 (1.5–3.5) |