Hybrid general practice and its challenges to quality
While digital access models are believed to reduce efficiency and exacerbate inequalities, new research shows that hybrid general practice can contribute to dehumanising, compromising, and fragmenting care. Researchers suggest that risks to patients and general practice’s core values should be urgently addressed. GPs should understand the trade-offs of hybrid models to know how best to provide high-quality care for all their patients, and policy makers need to understand the risks of advocating for increased digitalisation of primary care.
