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British Journal of General Practice

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Practice Organization

Problems of urgent consultations within an appointment system

Jenny Field
The Journal of the Royal College of General Practitioners 1980; 30 (212): 173-177.
Jenny Field
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Abstract

Patients for whom there is no appointment who ask to be seen on the same day can be a source of irritation. During March 1978, 214 of these patients were compared with 749 who made appointments. No evidence was found that such patients were abusing the system, and almost half were found to be children. It was concluded that these consultations were inevitable, but the attitude of the doctors to them may have been affecting their management. The system used produces some loss of personal care, the effects of which need to be studied further.

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The Journal of the Royal College of General Practitioners: 30 (212)
The Journal of the Royal College of General Practitioners
Vol. 30, Issue 212
March 1980
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Problems of urgent consultations within an appointment system
Jenny Field
The Journal of the Royal College of General Practitioners 1980; 30 (212): 173-177.

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Problems of urgent consultations within an appointment system
Jenny Field
The Journal of the Royal College of General Practitioners 1980; 30 (212): 173-177.
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More in this TOC Section

  • A comparison of workload and morbidity recording by partners in a group practice
  • The reliability and validity of the age-sex register as a population denominator in general practice
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Print ISSN: 0960-1643
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