Table of Contents

Research Article

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  General practice: continuous quality improvement since 1948.

  Richard Baker and Martin Roland

  British Journal of General Practice 2002; 52 (Suppl): S2-S3.
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  Improving quality in British primary care: seeking the right balance.

  Richard Grol and Sheila Leatherman

  British Journal of General Practice 2002; 52 (Suppl): S3-S4.
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  Complexity and clinical governance: using the insights to develop the strategy.

  Kieran G Sweeney and Russell Mannion

  British Journal of General Practice 2002; 52 (Suppl): S4-S9.
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  Empathy and quality of care.

  Stewart W Mercer and William J Reynolds

  British Journal of General Practice 2002; 52 (Suppl): S9-12.
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  The role of clinical governance as a strategy for quality improvement in primary care.

  Stephen M Campbell and Grace M Sweeney

  British Journal of General Practice 2002; 52 (Suppl): S12-S17.
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  Safer medicines management in primary care.

  Anthony J Avery, Aziz Sheikh, Brian Hurwitz, Lesley Smeaton, Yen-Fu Chen, Rachel Howard, Judy Cantrill and Simon Royal

  British Journal of General Practice 2002; 52 (Suppl): S17-S22.
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  What do patients want from high-quality general practice and how do we involve them in improvement?

  Angela Coulter and Glyn Elwyn

  British Journal of General Practice 2002; 52 (Suppl): S22-S26.
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  Erring and learning in clinical practice.

  Brian Hurwitz

  British Journal of General Practice 2002; 52 (Suppl): S26-S30.
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  A structured approach for the investigation of clinical incidents in health care: application in a general practice setting.

  Stephen Rogers

  British Journal of General Practice 2002; 52 (Suppl): S30-S32.
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  One Dorset practice's experience of using a quality improvement approach to practice professional development planning.

  Charles Campion-Smith and Andrew Riddoch

  British Journal of General Practice 2002; 52 (Suppl): S33-S37.
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  Standardised monitoring of patients on long-term medication in primary care.

  Alison Rodway, J A Fleetwood, M F Laker, Sandra Knowles, P W Sanderson and M E Scott

  British Journal of General Practice 2002; 52 (Suppl): S37-S39.
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  The Dorset Seedcorn Project: interprofessional learning and continuous quality improvement in primary care.

  Peter M Wilcock, Charles Campion-Smith and Michael Head

  British Journal of General Practice 2002; 52 (Suppl): S39-S44.
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  The Beacon Project--a community-based health improvement project.

  Hazel Stuteley

  British Journal of General Practice 2002; 52 (Suppl): S44-S46.
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  Evangelism of quality.

  Kieran Walshe

  British Journal of General Practice 2002; 52 (Suppl): S46-S47.
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  Reflections on quality issues: quality becomes ever more complex.

  Mike Pringle

  British Journal of General Practice 2002; 52 (Suppl): S47-S48.
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  Let them eat quality.

  David Kernick

  British Journal of General Practice 2002; 52 (Suppl): S48.