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Research Article

Saturday surgeries--do patients feel their needs can be met by alternative out-of-hours care? A questionnaire study.

Farah Chaudhry, Ashish Kapoor and Stephen Brant
British Journal of General Practice 2004; 54 (498): 47-49.
Farah Chaudhry
Glenlyn Medical Centre, East Molesey. fari@farahchaudry.fsnet.co.uk
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Ashish Kapoor
Glenlyn Medical Centre, East Molesey. fari@farahchaudry.fsnet.co.uk
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Stephen Brant
Glenlyn Medical Centre, East Molesey. fari@farahchaudry.fsnet.co.uk
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Abstract

There is a trend in the United Kingdom (UK) towards using out-of-hours cover to replace Saturday surgeries. This study asks patients their views about alternative cover. Seventy-five questionnaires were collected from 125 patients attending Saturday surgery sessions (response rate = 60%) over 6 weeks. Sixty-four (85.3%) patients felt they needed urgent attention, and 64 (85.3%) felt that any of the doctors could deal with them. The most popular alternatives were routine appointments and being seen by the deputising doctor, both of which were preferred by 20 (26.7%) patients. Changing Saturday surgeries to using deputising cover is, on the whole, acceptable to patients.

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British Journal of General Practice: 54 (498)
British Journal of General Practice
Vol. 54, Issue 498
January 2004
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Saturday surgeries--do patients feel their needs can be met by alternative out-of-hours care? A questionnaire study.
Farah Chaudhry, Ashish Kapoor, Stephen Brant
British Journal of General Practice 2004; 54 (498): 47-49.

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Saturday surgeries--do patients feel their needs can be met by alternative out-of-hours care? A questionnaire study.
Farah Chaudhry, Ashish Kapoor, Stephen Brant
British Journal of General Practice 2004; 54 (498): 47-49.
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