Each year around 1 million people suffer adverse consequences from NHS care. Many seek legal advice but only a few, about 11 500, get any financial compensation. The majority of those that suffer harm cannot access the justice system and those that do find the process slow and frustrating. Even compensation offers no certainty that lessons have been learnt and/or health care improved. We end up spending billions moving many thousands of unhappy people round a system that leaves 98% even more unhappy. The recession and Conditional Fee Agreements (that's no-win, no-fee to you and me) mean that this situation is likely to get worse. The latest proposals1 …