3 | Generally, how easy is it to get through to someone at your GP surgery on the phone? | Proportion of responders answering ‘very easy’ or ‘fairly easy’ |
12 | Last time you wanted to see or speak to a GP or nurse from your GP surgery were you able to get an appointment to see or speak to someone? | Proportion of responders answering ‘yes’ or ‘yes, but I had to call back closer to, or on the day I wanted the appointment’ |
30 | Do you have a long-standing health condition? | Proportion of responders answering ‘yes’ |
33 | How confident are you that you can manage your own health? (very, fairly, not very, not at all confident) | Proportion of responders answering ‘very confident’ or ‘fairly confident’ |
36 | Do you know how to contact an out-of-hours GP service when the surgery is closed? | Proportion of responders answering ‘yes’ |