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Research

Investigating the relationship between consultation length and patient experience: a cross-sectional study in primary care

Natasha Elmore, Jenni Burt, Gary Abel, Frances A Maratos, Jane Montague, John Campbell and Martin Roland
British Journal of General Practice 2016; 66 (653): e896-e903. DOI: https://doi.org/10.3399/bjgp16X687733
Natasha Elmore
Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
Roles: Research associate
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Jenni Burt
Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
Roles: Senior research associate
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Gary Abel
University of Exeter Medical School, St Luke’s Campus, Exeter.
Roles: Senior lecturer
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Frances A Maratos
University of Derby, Derby.
Roles: Reader in emotion science
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Jane Montague
University of Derby, Derby.
Roles: Discipline lead for psychology, assistant head of department of life sciences
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John Campbell
University of Exeter Medical School, St Luke’s Campus, Exeter.
Roles: Professor of general practice and primary care
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Martin Roland
Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
Roles: Emeritus RAND professor of health services research
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Article Information

vol. 66 no. 653 e896-e903
DOI 
https://doi.org/10.3399/bjgp16X687733
PubMed 
27777231

Published By 
Royal College of General Practitioners
Print ISSN 
0960-1643
Online ISSN 
1478-5242
History 
  • Received June 21, 2016
  • Revision requested August 1, 2016
  • Accepted August 25, 2016
  • Published online November 24, 2016.

Article Versions

  • Previous version (October 24, 2016 - 16:05).
  • You are viewing the most recent version of this article.
Copyright & Usage 
© British Journal of General Practice 2016 This is an OpenAccess article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.

Author Information

  1. Natasha Elmore, MSc, Research associate
  1. Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
  1. Jenni Burt, PhD, Senior research associate
  1. Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
  1. Gary Abel, PhD, Senior lecturer
  1. University of Exeter Medical School, St Luke’s Campus, Exeter.
  1. Frances A Maratos, PhD, Reader in emotion science
  1. University of Derby, Derby.
  1. Jane Montague, PhD, Discipline lead for psychology, assistant head of department of life sciences
  1. University of Derby, Derby.
  1. John Campbell, MD, FRCGP, Professor of general practice and primary care
  1. University of Exeter Medical School, St Luke’s Campus, Exeter.
  1. Martin Roland, MD, FRCGP, Emeritus RAND professor of health services research
  1. Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Cambridge Biomedical Campus, Cambridge.
  1. Address for correspondence
    Natasha Elmore, Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge School of Clinical Medicine, Box 113, Cambridge Biomedical Campus, Cambridge CB2 0SR, UK. E-mail: nb382{at}medschl.cam.ac.uk
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British Journal of General Practice: 66 (653)
British Journal of General Practice
Vol. 66, Issue 653
December 2016
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Investigating the relationship between consultation length and patient experience: a cross-sectional study in primary care
Natasha Elmore, Jenni Burt, Gary Abel, Frances A Maratos, Jane Montague, John Campbell, Martin Roland
British Journal of General Practice 2016; 66 (653): e896-e903. DOI: 10.3399/bjgp16X687733

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Investigating the relationship between consultation length and patient experience: a cross-sectional study in primary care
Natasha Elmore, Jenni Burt, Gary Abel, Frances A Maratos, Jane Montague, John Campbell, Martin Roland
British Journal of General Practice 2016; 66 (653): e896-e903. DOI: 10.3399/bjgp16X687733
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Keywords

  • appointments and schedules
  • communication
  • general practice
  • physician–patient relations
  • primary health care

More in this TOC Section

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  • Association of prior lymphopenia with mortality in pneumonia: a cohort study in UK primary care
  • Inappropriate direct oral anticoagulant prescriptions in patients with non-valvular atrial fibrillation: cross-sectional analysis of the French CACAO cohort study in primary care
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Print ISSN: 0960-1643
Online ISSN: 1478-5242