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Many people, including myself, have written about the need for transformative change in the delivery of urgent care across the primary/secondary interface. We have argued the case that ‘something must be done’, that there should be a ‘paradigm shift’, and made other fine-sounding statements. Professor Lasserson, on the other hand, has gone further by defining what must be done and in which way the paradigm must shift. His article was like a breath of fresh air to me.
We now need to look at next steps. The necessary research that he points to requires the setting up of pilot projects: clinical, technological, and educational. There is no time to lose.
- © British Journal of General Practice 2017
