Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Helen Atherton; Heather Brant; Sue Ziebland; Annemieke Bikker; John Campbell; Andy Gibson; Brian McKinstry; Tania Porqueddu; Chris Salisbury

doi:10.3399/bjgp18X694853

Research

Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Helen Atherton, Heather Brant, Sue Ziebland, Annemieke Bikker, John Campbell, Andy Gibson, Brian McKinstry, Tania Porqueddu and Chris Salisbury

British Journal of General Practice 2018; 68 (669): e293-e300. DOI: https://doi.org/10.3399/bjgp18X694853

Helen Atherton

Warwick Medical School, University of Warwick, Coventry.

PhD

Roles: Assistant professor of primary care research

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Heather Brant

Centre for Academic Primary Care, University of Bristol, Bristol.

PhD

Roles: Senior research associate

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Sue Ziebland

Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford.

MSc

Roles: Professor of medical sociology

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Annemieke Bikker

Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.

MSc

Roles: Research fellow

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

John Campbell

University of Exeter Collaboration for Academic Primary Care (APEx), University of Exeter, Exeter.

Roles: Professor of general practice and primary care

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Andy Gibson

Health and Social Sciences, University of the West of England, Bristol.

Roles: Associate professor in patient and public involvement

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Brian McKinstry

Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.

Roles: Professor of primary care e-health

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Tania Porqueddu

Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford.

PhD

Roles: Research fellow

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Chris Salisbury

Centre for Academic Primary Care, University of Bristol, Bristol.

Roles: Professor of primary health care

Find this author on Google Scholar
Find this author on PubMed
Search for this author on this site

Article
Figures & Data
Info
eLetters
PDF

Published eLetters

eLetter submission guidelines

Submit a Response to This Article

Compose eLetter

Title *

Contents

More information about text formats

Plain text

No HTML tags allowed.
Web page addresses and e-mail addresses turn into links automatically.
Lines and paragraphs break automatically.

Author Information

Contributors

First Name and Middle Initial *

First or given name, e.g. 'Peter'.

Last Name *

Your last, or family, name, e.g. 'MacMoody'.

Email Address *

Your email address, e.g. higgs-boson{at}gmail.com. PLEASE NOTE: your email address will be published.

Occupation *

Your role and/or occupation, e.g. 'Orthopedic Surgeon'.

Affiliation *

Your organization or institution (if applicable), e.g. 'Royal Free Hospital'.

Statement of Competing Interests

Competing interests? *

Yes

Please describe the competing interests

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Vertical Tabs

Jump to comment:

No eLetters have been published for this article.

Previous ArticleNext Article

In this issue

British Journal of General Practice

Vol. 68, Issue 669

April 2018

Table of Contents
Index by author

Download PDF

Email Article

Thank you for recommending British Journal of General Practice.

NOTE: We only request your email address so that the person to whom you are recommending the page knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Your Email *

Your Name *

Send To *

Enter multiple addresses on separate lines or separate them with commas.

You are going to email the following Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Message Subject (Your Name) has forwarded a page to you from British Journal of General Practice

Message Body (Your Name) thought you would like to see this page from British Journal of General Practice.

Your Personal Message

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Citation Tools

Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Helen Atherton, Heather Brant, Sue Ziebland, Annemieke Bikker, John Campbell, Andy Gibson, Brian McKinstry, Tania Porqueddu, Chris Salisbury

British Journal of General Practice 2018; 68 (669): e293-e300. DOI: 10.3399/bjgp18X694853

Citation Manager Formats

BibTeX
Bookends
EasyBib
EndNote (tagged)
EndNote 8 (xml)
Medlars
Mendeley
Papers
RefWorks Tagged
Ref Manager
RIS
Zotero

Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Helen Atherton, Heather Brant, Sue Ziebland, Annemieke Bikker, John Campbell, Andy Gibson, Brian McKinstry, Tania Porqueddu, Chris Salisbury

British Journal of General Practice 2018; 68 (669): e293-e300. DOI: 10.3399/bjgp18X694853

Share This Article:

Tweet Widget
LinkedIn
Mendeley
Bluesky

Jump to section

Top
Article
Figures & Data
Info
eLetters
PDF

Keywords

communication
electronic mail
ethnography
general practice
qualitative research
remote consultation
workload

Cited By...

Intended for Healthcare Professionals

British Journal of General Practice

Main menu

User menu

Search

Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Published eLetters

Plain text

Vertical Tabs

Jump to comment:

In this issue

Citation Manager Formats

Keywords

More in this TOC Section

Related Articles

Cited By...

NAVIGATE

RCGP

MY ACCOUNT

NEWS AND UPDATES

AUTHORS & REVIEWERS

CUSTOMER SERVICES

CONTRIBUTE

CONTACT US