Open Access
Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
Heather Dawn Brant, Helen Atherton, Annemieke Bikker, Tania Porqueddu, Chris Salisbury, Brian McKinstry, John Campbell, Andy Gibson and Sue Ziebland
British Journal of General Practice 2018; 68 (672): e478-e486. DOI: https://doi.org/10.3399/bjgp18X697505