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Research

Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care

Eddie Donaghy, Helen Atherton, Victoria Hammersley, Hannah McNeilly, Annemieke Bikker, Lucy Robbins, John Campbell and Brian McKinstry
British Journal of General Practice 2019; 69 (686): e586-e594. DOI: https://doi.org/10.3399/bjgp19X704141
Eddie Donaghy
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
Roles: Research fellow
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Helen Atherton
University of Warwick Medical School, Coventry.
Roles: Assistant professor of primary care research
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Victoria Hammersley
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
Roles: Research fellow
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Hannah McNeilly
Medical Teaching Organisation, University of Edinburgh, Edinburgh.
Roles: Senior lecturer
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Annemieke Bikker
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
Roles: Teaching fellow
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Lucy Robbins
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
Roles: Medical student
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John Campbell
General Practice and Primary Care, University of Exeter Medical School, Exeter.
Roles: Professor
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Brian McKinstry
Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
Roles: Professor of primary care ehealth
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Article Information

vol. 69 no. 686 e586-e594
DOI 
https://doi.org/10.3399/bjgp19X704141
PubMed 
31160368

Published By 
Royal College of General Practitioners
Print ISSN 
0960-1643
Online ISSN 
1478-5242
History 
  • Received January 15, 2019
  • Revision requested February 11, 2019
  • Accepted February 18, 2019
  • Published online August 29, 2019.

Article Versions

  • Previous version (June 3, 2019 - 16:05).
  • Previous version (June 25, 2019 - 02:09).
  • You are viewing the most recent version of this article.
Copyright & Usage 
© British Journal of General Practice 2019 This article is Open Access: CC BY-NC 4.0 licence (https://creativecommons.org/licenses/by-nc/4.0/).

Author Information

  1. Eddie Donaghy, PhD, Research fellow
  1. Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
  1. Helen Atherton, PhD, Assistant professor of primary care research
  1. University of Warwick Medical School, Coventry.
  1. Victoria Hammersley, PhD, Research fellow
  1. Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
  1. Hannah McNeilly, PhD, Senior lecturer
  1. Medical Teaching Organisation, University of Edinburgh, Edinburgh.
  1. Annemieke Bikker, PhD, Teaching fellow
  1. Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
  1. Lucy Robbins, Medical student
  1. Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
  1. John Campbell, MD, FRCGP, Professor
  1. General Practice and Primary Care, University of Exeter Medical School, Exeter.
  1. Brian McKinstry, MD, FRCGP, Professor of primary care ehealth
  1. Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh.
  1. Address for correspondence
    Brian McKinstry, University of Edinburgh, Usher Institute of Population Health Sciences and Informatics, No. 9 Edinburgh Bioquarter, 9 Little France Road, Edinburgh EH16 4UX, UK. Email: brian.mckinstry{at}ed.ac.uk
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British Journal of General Practice: 69 (686)
British Journal of General Practice
Vol. 69, Issue 686
September 2019
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Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care
Eddie Donaghy, Helen Atherton, Victoria Hammersley, Hannah McNeilly, Annemieke Bikker, Lucy Robbins, John Campbell, Brian McKinstry
British Journal of General Practice 2019; 69 (686): e586-e594. DOI: 10.3399/bjgp19X704141

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Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care
Eddie Donaghy, Helen Atherton, Victoria Hammersley, Hannah McNeilly, Annemieke Bikker, Lucy Robbins, John Campbell, Brian McKinstry
British Journal of General Practice 2019; 69 (686): e586-e594. DOI: 10.3399/bjgp19X704141
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Keywords

  • communication
  • general practice
  • patient satisfaction
  • qualitative research

More in this TOC Section

  • GPs’ and patients’ views on the value of diagnosing anxiety disorders in primary care: a qualitative interview study
  • The readability of general practice websites: a cross-sectional analysis of all general practice websites in Scotland
  • Antimicrobial stewardship in the UK during the COVID-19 pandemic: a population-based cohort study and interrupted time-series analysis
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Print ISSN: 0960-1643
Online ISSN: 1478-5242