Acceptability | | | |
• Simple, quick, and easy to use, technology widely available | • May not suit all people across the wider population, for example, less technologically-minded patients | • Non-technical alternative, more usable across a wider population | • Paperwork unwieldy |
• Active patient engagement, empowerment to take control of ‘own’ BP | • Not all patients want to be actively engaged with BP | • Active patient engagement empowerment to take control of ‘own’ BP | • Not all patients want to be actively engaged with BP |
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Managing data | | | |
• Easily accessible online portal for HCP to view monthly BP readings | • Separate website to log into, not linked to practice’s clinical system to enter average BP calculations | • Hard copies/written record of BP data for every patient, easily scanned to practice’s clinical system | • Extra workload for health professional/other practice staff to process the paperwork (BP readings), for example, scanning/data entry/averaging |
• Automatic calculation of average BP reading | • Average BP value does not automatically import to the practice’s clinical system | • Easy view of the range of BP readings across the monitoring week | • Risk of human error while manually calculating a weekly average and entering monthly BP readings for each patient |
• Web-based visual metric of monthly average BP | • May require help of others to make the system work, such as partner assistance, using relative’s phone | • Once scanned in, manual written log was integral to the electronic health record | _ |
• Encryption on own mobile phone device keeps data secure | • Confidentiality and security concerns if medical advice is missed/not read, or others, for example, caregivers, required to help patient use system | _ | _ |
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Communication | | | |
• Patients liked timely reminder feedback texts to send in BP readings | • Potential increase in face-to-face appointments if uncertain of texting back | _ | • Potential increase in patients making extra appointments while at the practice to deliver |
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Integrating self-monitoring in hypertension management (structured care) |
• Schedule for home monitoring BP provided | • Time consuming, too rigid protocol for some, not suitable for everyone | • Schedule for home monitoring of BP provided | • Time consuming, too rigid protocol for some, not suitable for everyone |
• Rapid clinical decision making reduced clinical inertia through a trusted reliable database of home-monitored BP readings | • Lack of reminder system for HCPs to check BP readings | _ | • Lack of reminder system for HCPs to check BP readings |