Themes
Thematic analysis revealed four themes with a total of 10 categories of support, as displayed in Table 2. The four themes, ranked in descending order, were: support provided by healthcare professionals, influencing public opinion, educational activities, and managing time and work pressure (Table 2).
Table 2. Themes and their ranking of importance
Support provided by healthcare professionals
Direct support from other healthcare professionals of various expertise was considered the most important form of support in both groups and consisted of three categories (Box 3):
Support provided by healthcare professionals
Support during decision-making process, for example, by individual healthcare professionals, organisations/teams, moral case deliberation Emotional-moral guidance and care for physician, for example, by spiritual care provider, reflection meetings Awareness and easy access
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Influencing the public opinion
Provision of accurate, valid information, for example, campaigns, brochure Activities, for example, ‘Nursing Home Open Day’, café ‘Death is normal’ Legislation clarification
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Educational activities
Training, for example, communication skills, signalling existential questions Tools, for example, vision paper, observational tools assessing (unbearable) suffering
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Managing time and work pressure
Time and space availability, for example, regular time for weekly reflection Facilitators, for example, administrative assistant
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Box 3. Forms of support mentioned by experts during both NGT meetings, themes, and categories
a) Support during the decision-making process by individual healthcare professionals: this was often mentioned. In both groups a buddy system was suggested. This is a service where a physician can ask a healthcare professional to assist and support them during the entire communication and decision-making process and, if applicable, during the euthanasia process. An expert added:
‘That the GP can always count on someone else for support … That it is actually always a two-person job.’
Several types of professionals were mentioned to be suited for this buddy function: an end-of-life clinic physician or nurse, a care physician for older people, a SCEN physician, and a spiritual care provider (healthcare chaplain). Experts also mentioned support by healthcare professionals in organisations and teams, such as the Netherlands Comprehensive Cancer Organisation (IKNL), ABC-teams (geriatric consultation teams), palliative consultation teams and groups palliative care at home (PaTz). The PaTz groups are teams consisting of GPs and community nurses, who, supervised by a physician with expert training in palliative care, discuss their palliative patients five to six times a year.35 Furthermore, multidisciplinary team meetings were mentioned, such as interdisciplinary consultation and moral case deliberation. Ethical discussions or moral deliberation services are not easily available and accessible in primary care in the Netherlands, hence they may be unaware of these options.
b) Emotional-moral guidance and care (for the confronted physician) by a healthcare professional: for example, a spiritual care provider or existential counsellor, was considered to be very important. One participating physician commented:
‘The emotional guidance for the doctor, after euthanasia. That is quite [silence] … I have experienced it myself; no attention is paid to that.’
Another expert added support via reflection meetings for GPs in which ‘not only complex dilemmas are discussed in which you got stuck, but also cases which did not result in euthanasia’
c) Awareness and easy access: experts stated that awareness of the availability of these healthcare professionals and their specific roles is of great importance. One expert emphasised the future professional role of the spiritual care provider (existential counsellor) in primary care as follows:
‘At short notice, the financing of primary care spiritual care providers will be arranged …’
Furthermore, easy access to such healthcare professionals and an up-to-date list with contact details of available healthcare professionals per region was suggested.
Influencing public opinion
Experts mentioned the need of indirect support through influencing public opinion and raising awareness about the different aspects related to decision making around euthanasia and its impact, with the aim of reducing the burden experienced by the physician. This theme consisted of the following three categories (Box 3):
a) Provision of accurate and valid information via campaigns, brochures, flyers, movies/commercials, and books: Using a brochure was deemed particularly important:
‘I seriously plead for a clear, in layman’s terms, brochure, with pictures.’
According to the experts, various topics should be addressed in this brochure. Many topics were mentioned and explained. For example, dementia does not necessarily mean suffering: ‘dementia automatically stands for suffering. And that is — often — not necessarily the case’, and euthanasia is not a right:
‘Make clear that euthanasia is no right. That there is no right to euthanasia, but that it must remain an exception, and you cannot just decide about this.’
Also, the impact of euthanasia on a physician was stressed:
‘It’s not like: “ask and we deliver”; there should also be awareness of the professional consequences for the physician.’
Another expert added:
‘ I can imagine that it would be pleasant for the physician if there was more attention in the public debate for the “amazon. com mentality” (ordered today, delivered tomorrow): take it down a notch.’
Moreover, advance care planning, fear of the future, for example, loss of autonomy, ‘Who will take care of me?’, and attention to alternatives to euthanasia, such as palliative care and assisted suicide, were important topics.
b) Activities: some experts mentioned influencing the public opinion through activities, for example, influencing the negative image of nursing homes (‘which is hardly ever correct’) via a ‘Nursing Home Open Day’, a day where nursing homes open their doors for the local community. Two experts mentioned the concept of ‘Café Doodgewoon’ (café ‘Death is normal’), an informal meeting place for expert volunteers, people, and their close family members to discuss end-of-life issues. One of the experts added:
‘This is a model that works excellently … within this framework, you can raise the whole issue of euthanasia, suffering and death.’
c) Legislation clarification: this was widely discussed. In both NGT meetings experts stated that there is a need for a clear and understandable explanation of the law, including of AEDs, for the general public and for physicians. They again emphasised the need for a brochure on the legislation and AED in layman’s terms:
‘More clarity with regard to the AED, within what timeframe, how often, what should be in it …’
and
‘The awareness that, with the writing of an AED alone, you’re not there yet.’
Experts discussed methods to obtain guidance in clarifying the law. Collaboration and deliberation between the notary and the KNMG came forward: ‘this is very necessary … because notaries give the impression that an AED is just the same as a will, and therefore valid’, as well as linking knowledge and sharing experience with other disciplines dealing with euthanasia requests and mental incapacitation.
Educational activities
Experts stated that it was important that GPs acquire skills that are necessary to properly deal with euthanasia requests from PWD and the decision making related to this. This theme consisted of two categories (Box 3):
a) Training: during (medical) education and as post-academic training was recommended. First, acquiring communication skills, for example, specialised conversational techniques, discussing end-of-life issues, and conducting family meetings:
‘I have learned that there is a need for support in conducting conversations with patients, also to be able to really give good information about the possibilities and impossibilities. Also, broader than just euthanasia alone. We often hear from confronted physicians, that they are in need of support … How to cope with this?’
Next, signalling existential questions and learning to deal with uncertainties, which was emphasised by the following statement:
‘I think that many questions about euthanasia come from not being able to deal with uncertainty, like prognosis and all kinds of aspects, which we are insufficiently trained.’
Experts argued for expanding knowledge related to this topic, such as attention to the impact on and nature of suffering that PWD can experience. One of the experts explained this:
‘Nowadays in our society, people experience great difficulties with relating to and dealing with suffering. We have a strong tendency to solve, and otherwise we tend to look away. While recognition of this tragic, insoluble side of suffering is of great importance for both the patient and the physician.’
Further, the following topics were discussed: advance care planning and multiculturalism with regard to death, suffering and person-centred end-of-life care : ‘these issues are so culturally defined’.
b) Tools that facilitate and support the decision-making process: Experts mentioned the following options: First, observational tools for assessing (unbearable) suffering, such as a discomfort scale or existential distress. Next, a service for GPs where euthanasia decisions can be reviewed prospectively among a group of (legal) experts, as a solution for ‘the tension between the jurist who says: “I can only review it in retrospect ” and the physician who says: “Yes, but if I could know in advance about what I can do and what I cannot …”’ In both meetings a vision document by the KNMG was considered to be important:
‘In 2018 the KNMG started a project in which a vision on euthanasia and the different stages of dementia will be developed. This joint project of the KNMG and its federation partners is among other things intended to provide doctors with guidance during the decision-making process in this complex matter.’
Managing time and work pressure
Particularly in the first meeting, experts mentioned forms of support that could reduce time and work pressure, related to euthanasia requests, especially in case of dementia. They described that these difficult requests require more time than is currently available in regular care. A financial incentive was not seen as a solution; one expert explained this clearly:
‘I do think this should not be done with a financial incentive. I would be terrified of that. You see, wherever there is a financial incentive, it will be used … That seems incredibly harmful to me. So, you have to support this problem in a different way.’
This theme consists of the following two categories (Box 3):
a) Time and space availability: one solution was discussed in the form of scheduling regular time for weekly reflection. Another expert emphasised:
‘Time and space for moral case deliberation under the supervision of an ethicist.’
b) Facilitators: an administrative assistant during the decision-making process, ‘someone who has experience with the procedure and who will make sure that the administration is handled correctly’, and colleagues to take over routine tasks of the (confronted) physician were mentioned.