Consultation structures |
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Avoiding medicalisation of distress |
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Acknowledging health benefits |
Recognition and validation of prior healthcare experiences Proactive exploration of common perceived causes and risk factors for poor mental health (such as employment, accomodation, finances, alcohol use, and social isolation) Considering the appropriateness/acceptability of medication or psychological therapies
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Structures of care |
Taking steps to minimise barriers to care throughout the healthcare system (such as appointment booking, timings, follow-up, and referral) Reviewing access and quality of interpreter services
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