How people decided to seek medical help through appraisal of symptoms |
Distinguishing between colorectal and COVID-19 symptoms | Uncertainty in attributing colorectal symptoms to COVID-19 | Certainty in differentiating NHS-cited COVID-19 symptoms from colorectal symptoms |
Relationship between body vigilance and lifestyle modifications | Less body-vigilant | Heightened body vigilance and ability to connect symptoms to underlying problems |
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How people navigated services | | |
Accessing health care in the face of a pandemic | Less assertive/confident in accessing primary care compared with others | Described reasons why they were eligible to access primary care |
Understanding the process and perceptions of safety measures when accessing primary care | Uncertainty about process and hesitation attending primary care | Realistic expectations of accessing primary care and fewer safety concerns attending primary care |
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Impact of COVID-19 on how patients interacted with healthcare professionals |
Views about utility of remote technology | Reservations about using remote technology | Positive attitudes towards adoption of remote technology |
Knowing how and when to seek further help | Reported less active care planning and safety netting | Reported knowing about care planning and safety-netting strategies used |