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Intended for Healthcare Professionals
British Journal of General Practice

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Research

Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study

Enric Aragonès, Isabel del Cura-González, Lucía Hernández-Rivas, Elena Polentinos-Castro, Maria Isabel Fernández-San-Martín, Juan A López-Rodríguez, Josep M Molina-Aragonés, Franco Amigo, Itxaso Alayo, Philippe Mortier, Montse Ferrer, Víctor Pérez-Solà, Gemma Vilagut, Jordi Alonso and the MINDCOVID-19 research group
British Journal of General Practice 2022; 72 (720): e501-e510. DOI: https://doi.org/10.3399/BJGP.2021.0691
Enric Aragonès
Institut Universitari d’Investigació en Atenció Primària Jordi Gol, Barcelona.
Roles: Senior research fellow
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  • ORCID record for Enric Aragonès
Isabel del Cura-González
Research Network on Health Services in Chronic Diseases, Madrid; Department of Medical Specialties and Public Health, Universidad Rey Juan Carlos, Madrid; Primary Care Research Unit (GAAP-SERMAS), Madrid Health Service, Madrid; Gregorio Marañón Health Research Institute, Madrid.
Roles: Senior research fellow
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Lucía Hernández-Rivas
La Paz University Hospital, Madrid.
Roles: Resident in preventive medicine and public health
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  • ORCID record for Lucía Hernández-Rivas
Elena Polentinos-Castro
Research Network on Health Services in Chronic Diseases, Madrid; Department of Medical Specialties and Public Health, Universidad Rey Juan Carlos, Madrid; Primary Care Research Unit (GAAP-SERMAS), Madrid Health Service, Madrid; Gregorio Marañón Health Research Institute, Madrid.
Roles: Research fellow
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Maria Isabel Fernández-San-Martín
Institut Universitari d’Investigació en Atenció Primària Jordi Gol, Barcelona.
Roles: Research fellow
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  • ORCID record for Maria Isabel Fernández-San-Martín
Juan A López-Rodríguez
Research Network on Health Services in Chronic Diseases, Madrid; Department of Medical Specialties and Public Health, Universidad Rey Juan Carlos, Madrid; Primary Care Research Unit (GAAP-SERMAS), Madrid Health Service, Madrid; Gregorio Marañón Health Research Institute, Madrid.
Roles: Research fellow
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Josep M Molina-Aragonés
Institut Català de la Salut, Barcelona.
Roles: Health and occupational risk prevention coordinator
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Franco Amigo
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid.
Roles: Project manager
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Itxaso Alayo
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid.
Roles: Statistician
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Philippe Mortier
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid.
Roles: Postdoctoral researcher
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Montse Ferrer
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid; Department of Experimental and Health Sciences, Pompeu Fabra University, Barcelona.
Roles: Senior research fellow
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Víctor Pérez-Solà
Department of Psychiatry and Legal Medicine, Autonomous University of Barcelona, Barcelona; CIBER Mental Health (CIBERSAM), Madrid; Institut de Neuropsiquiatria i Addiccions, Parc de Salut Mar, Barcelona.
Roles: Senior research fellow
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Gemma Vilagut
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid.
Roles: Postdoctoral researcher
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Jordi Alonso
Health Services Research Unit, Institut Hospital del Mar d’Investigacions Mèdiques, Barcelona; CIBERESP, Madrid; Department of Experimental and Health Sciences, Pompeu Fabra University, Barcelona.
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Abstract

Background The COVID-19 pandemic has had a major impact on the mental health of healthcare workers, yet studies in primary care workers are scarce.

Aim To investigate the prevalence of and associated factors for psychological distress in primary care workers during the first COVID-19 outbreak.

Design and setting This was a multicentre, cross-sectional, web-based survey conducted in primary healthcare workers in Spain, between May and September 2020.

Method Healthcare workers were invited to complete a survey to evaluate sociodemographic and work-related characteristics, COVID-19 infection status, exposure to patients with COVID-19, and resilience (using the Connor–Davidson Resilience Scale), in addition to being screened for common mental disorders (depression, anxiety disorders, post-traumatic stress disorder, panic attacks, and substance use disorder). Positive screening for any of these disorders was analysed globally using the term ‘any current mental disorder’.

Results A total of 2928 primary care professionals participated in the survey. Of them, 43.7% (95% confidence interval [CI] = 41.9 to 45.4) tested positive for a current mental disorder. Female sex (odds ratio [OR] 1.61, 95% CI = 1.25 to 2.06), having previous mental disorders (OR 2.58, 95% CI = 2.15 to 3.10), greater occupational exposure to patients with COVID-19 (OR 2.63, 95% CI = 1.98 to 3.51), having children or dependents (OR 1.35, 95% CI = 1.04 to 1.76 and OR 1.59, 95% CI = 1.20 to 2.11, respectively), or having an administrative job (OR 2.24, 95% CI = 1.66 to 3.03) were associated with a higher risk of any current mental disorder. Personal resilience was shown to be a protective factor.

Conclusion Almost half of primary care workers showed significant psychological distress. Strategies to support the mental health of primary care workers are necessary, including designing psychological support and resilience-building interventions based on risk factors identified.

  • COVID-19 pandemic
  • cross-sectional study
  • health personnel
  • mental health
  • primary health care
  • psychological resilience

INTRODUCTION

The outbreak of the COVID-19 pandemic in March 2020 saturated the capacity of the Spanish healthcare system and forced organisational changes at all levels of care to adapt to the changing conditions.1 There was an important and abrupt change in the working conditions of primary care staff to meet new requirements, with staff having to tolerate uncertainties, organisational shortcomings, and a shortage of protective equipment.2 In Spain, primary care was responsible for the screening and diagnosis of patients with COVID-19, non-hospital treatment of most of the patients with COVID-19, and, in the initial moments of the collapse of the healthcare system, even complex home care for patients with COVID-19. Many primary care professionals took on occupational relocations and new tasks, such as working in nursing homes, COVID-19-specific field hospitals, and also relocations to hospital services.3,4

Overload and changes in working conditions, facing new and unfamiliar situations, lack of resources, fear of contagion, or fear of infecting family members generated significant stress in healthcare professionals. An increase in the prevalence of depression, anxiety, post-traumatic stress, drugs use, burnout, and increased risk of suicide have been described.5–7 Importantly, the psychological distress affecting healthcare workers not only has an impact on their wellbeing, but also their professional performance, quality of care, and patient safety.8 On the other hand, a sense of professional and civic responsibility has emerged in healthcare professionals,9,10 and staff have shown resilience in the face of insecurity and difficulties.

In the context of the COVID-19 pandemic, a psychological impact on healthcare workers has been described, although studies in non-hospital settings are scarce. This study found that a high proportion of primary care workers (43.7%) had a current mental disorder. Female sex, having a history of previous mental disorders, greater work exposure to patients with COVID-19, having children or dependents, and certain professional positions were associated with greater risk. Personal resilience was shown to be a protective factor. Preventive and support interventions for the mental health of primary care workers are required.

How this fits in

Despite the abundant literature on this subject, few studies have specifically analysed the situation in primary care,11–15 notwithstanding the repercussions for those working in these settings and the different characteristics and conditions compared with those reported in hospital settings. In addition, females constitute the largest group within healthcare professions and yet most studies on the psychological impact of the pandemic on healthcare workers rarely mention sex as a variable affecting the results and they have not provided disaggregated data.16 This study therefore analysed the psychological distress experienced by primary care workers in the context of the COVID-19 pandemic, including a sex-disaggregated analysis.

The aim was to investigate psychological distress in Spanish primary care workers during the first COVID-19 outbreak period. Specifically, this study aimed to:

  • estimate the prevalence of psychological distress by sex;

  • evaluate the associations between psychological distress and sociodemographic, occupational, and health characteristics by sex; and

  • explore the role of resilience as a protective factor.

METHOD

Design, population, and sampling

A multicentre, cross-sectional, web-based self-reported survey was conducted of Spanish healthcare workers between May and September of 2020 as part of the MINDCOVID-19 project.17 All workers in each healthcare institution included were invited to participate using administrative email distribution lists (that is, census sampling) that generated invitations to participate in the study containing an anonymous link to access the survey. A detailed description of the methods and procedures can be found in a previous article.6 The present study analysed the data obtained from professionals in the primary care settings of five autonomous communities in Spain (the Basque Country, Catalonia, Madrid, Castile and León, and Valencian Community). The staff in Spanish primary care centres comprise family doctors, paediatricians, dentists, nurses, auxiliary nurses, midwives, social workers, administrative staff, and other personnel.18

Measurements

Sociodemographic and occupational characteristics

The survey included personal characteristics such as sex, age, marital status, having dependent children, caring for an older person or someone with disabilities, and profession.

Mental disorders

The survey screened for the following mental disorders: major depressive disorder, evaluated with the eight-item Patient Health Questionnaire;19,20 generalised anxiety disorder, evaluated with the seven-item Generalized Anxiety Disorder scale;21,22 panic attacks, evaluated via an item from the World Mental Health-International College Student;23,24 post-traumatic stress disorder (PTSD), evaluated with the PTSD Checklist for DSM-5;25 and substance use disorder, evaluated via the CAGE-AID questionnaire.26,27

The main variable, the presence of psychological distress, was considered present when there was a current positive screening for any of the above-mentioned mental disorders.

Mental disorders before the onset of the COVID-19 outbreak were recorded using a self-reported checklist based on the Composite International Diagnostic Interview, including lifetime depressive disorder, bipolar disorder, anxiety disorder, panic attacks, alcohol and drug use disorders, and other mental disorders.28,29

COVID-19 exposure and infection status

Participants were questioned about having been infected with SARS-CoV-2 and whether or not admission to hospital was necessary. Additionally, the responders were asked if their close ones (partner, children, parents, other relatives, or close friends) had contracted COVID-19. Occupational exposure to patients with COVID-19 was assessed using a five-level Likert scale (ranging from none of the time to all of the time).

Resilience

The 10-item Connor–Davidson Resilience Scale (CD-RISC-10)30,31 is a self-administered questionnaire with items rated on a five-point Likert scale (from 0, completely disagree to 4, completely agree) so that higher total scores indicate greater resilience.

Ethical considerations

Before accessing the survey content, participants were informed about the objectives and procedures of the study, and their explicit consent for participation was obtained. The study was registered at ClinicalTrials.gov (reference: NCT04556565). As psychological distress could be revealed in the survey, participants were offered a list of local resources for mental health care.

Statistical analysis

Participants who completed all the mental health items were included in the analysis. Sociodemographic, occupational, and health characteristics were compared between responders with and without psychological distress (that is, participants with and without a positive screening for any current mental disorder). To explore resilience, these variables were compared between participants with a resilience score above and below the 25th percentile. Categorical variables were analysed using the χ2-test, and the Mann–Whitney U-test was used for continuous variables.

A multivariable logistic regression model was estimated to assess potential factors associated with any current mental disorder. As the psychological impact of the pandemic can vary over time, the analyses were adjusted by the month of the response to the survey. A sex-stratified analysis was also conducted.

Statistical analyses were conducted using Stata (version 14). Statistical significance was set at P<0.05.

RESULTS

Response

A total of 3089 primary care professionals participated in the survey. Of these, 155 were excluded because of missing data in the questionnaires regarding mental health and six because of a lack of information on sex. Finally, 2928 participants were included in the statistical analysis.

The survey response rate was 12.5% in the main study when including all healthcare settings. The value for the primary care setting alone could not be calculated because the censuses of some of the participating centres include both primary care and hospital professionals.

Participant characteristics

Table 1 shows participant characteristics, COVID-19 exposure, and infection status, as well as lifetime mental disorders. Of the participating sample, 82.7% were female and the median age was 50 years (interquartile range 42–57). Most responders were physicians (47.9%), followed by nurses and auxiliary nurses (29.8%), and administrative staff (11.1%). Of all participants, 41.6% reported any lifetime mental disorder before the COVID-19 outbreak.

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Table 1.

Sociodemographic and occupational characteristics, COVID-19 exposure, infection status, and lifetime mental disorders in primary healthcare workers

Prevalence of any current mental disorder

The global prevalence of a positive screening for any current mental disorder was 43.7% (95% confidence interval [CI] = 41.9 to 45.4). The prevalence was significantly lower for males (33.8%, 95% CI = 29.7 to 37.9) than for females (45.7%, 95% CI = 43.7 to 47.7) (data not shown).

Factors associated with any current mental disorder

Table 2 shows the associations between the characteristics of participants and a positive screening for any current mental disorder, stratified by sex. Statistically significant differences in age and profession were found. Caring for people was associated with a higher prevalence of a current mental disorder in females, but these differences were not significant among males. The presence of a lifetime mental health disorder was associated with a positive screening for any current mental disorder.

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Table 2.

Prevalence of positive screening for any current mental disorder according to the characteristics of primary care workers, disaggregated by sex

Resilience

Resilience was associated with sex, profession, and lifetime mental health disorders (Table 3). Lower resilience was observed in females, administrative staff, responders with former mental health disorders, and those who declared being treated for such disorders.

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Table 3.

Associations of sociodemographic and job characteristics, and lifetime mental health disorders with resilience in primary healthcare workers

Models

Table 4 shows the multivariate analyses of the associations between any current mental disorder and the characteristics of the responders. Being aged 30–49 years, having children aged >12 years, caring for an older person or someone with disablities, being a nurse or auxiliary nurse, or administrative staff, and being exposed to patients with COVID-19 were associated with a higher risk of mental disorder, both for the complete sample and in females alone. However, these associations were not present in males. Having a history of any lifetime mental disorder was associated with a higher risk of a current mental disorder. Resilience was shown to be a protective factor for any current mental disorder.

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Table 4.

Multivariate associations between primary care workers’ characteristics and lifetime mental disorders, stratified by sexa

DISCUSSION

Summary

The outcomes of the present study show that a high proportion (43.7%) of primary care workers screened positive for any current mental disorder; the proportion being significantly higher in females than in males. Female sex, having a previous history of mental disorders, greater occupational exposure to patients with COVID-19, caring for children or dependents, or certain occupations were factors that were independently associated with an increased risk of having a mental disorder, whereas resilience was shown to be a protective factor.

Strengths and limitations

This study is particularly relevant because it evaluated the impact of the pandemic on primary care professionals, whose work characteristics and pandemic-related experiences differ greatly from those of hospital workers, the latter being more widely studied in the scientific literature.32 A strength of this study is that other professional profiles aside from doctors or nurses were included; previous studies have rarely included this data. This allowed confirmation of the significant psychological repercussions of the pandemic on administrative personnel.

When interpreting these results, it should be kept in mind that females represent 83% of the participants, which, far from constituting a bias, is a reflection of the reality of the healthcare work setting, where females are the vast majority in all professional categories in European health systems and, in particular, in the Spanish health system.33,34 One of the strengths of the present analysis lies in the reporting of sex-disaggregated data.

This study has several limitations. First, participation was voluntary, which may have introduced a difficult-to-predict bias because of self-selection of participants in the survey.35 This is especially important when the non-response rate is high, although this limitation is inherent to the methodology employed and is similar to other studies based on telematic surveys.36 Second, in a cross-sectional study, causality cannot be inferred from the factors associated with the assessed outcomes. Observing the evolution over time of psychological distress as a function of experience with the pandemic will be necessary to establish causal relationships. Indeed, this is precisely the objective of a prospective follow-up of this cohort currently underway.6 Third, the presence of probable mental disorders has been assessed by a battery of screening instruments. Establishing genuine clinical diagnoses was not possible, but positive screenings can be a valid indicator of the presence of significant psychological distress.37,38 Finally, when interpreting the data from this cross-sectional study, the time at which they were obtained, between the end of the first wave and the beginning of the second wave in the pandemic epidemiological curve in Spain, must be considered.39

Comparison with existing literature

Differences in the prevalence of psychological distress by sex are to be expected, as a higher prevalence of mental disorders in females is a consistent finding in epidemiological studies.40,41 Greater vulnerability in females has also been reported among healthcare workers during the pandemic.42–44 Various explanations for these differences have been proposed, including response bias (males would have greater difficulty recognising and communicating psychological distress), as well as biological, social, and demographic factors.45,46 This study found that having children aged >12 years or caring for an older person or person with disabilities are important risk factors for psychological distress in females, whereas this association was not observed in males. This suggests that different family roles may be a key factor in sex-related differences in emotional distress.16,47 In addition, differences in informal caregiving between sexes may have increased following the shutdown of or limited access to resources such as childcare centres, schools, daycare nursing centres, or residences for older people.48 A qualitative study involving healthcare workers in England shows caring responsibilities as a factor that affects males and females differently in terms of their emotional state during the pandemic.16

As expected, the greater the occupational exposure to patients with COVID-19, the greater the risk of psychological distress for the overall sample; an association that is stronger and more consistent in females than in males.49,50 However, similar to findings from other research,51–53 this study found the paradox that administrative personnel were at greater risk than professional groups with direct patient contact. Again, these associations are strong and statistically significant in females, but not in males. As a result of the pandemic, primary care administrative staff have been exposed to changes, uncertainty, and a heavy workload, perhaps without sufficient support to handle this type of situation and with less control over their job conditions than other professional categories.54 In contrast, female doctors experienced less psychological distress than those in other occupations, possibly because of skills and experience in managing and coping with situations of complexity and uncertainty inherent to medical practice.55

The association between the existence of previous mental disorders and the current presence of any mental disorder was particularly strong, being comparable in both sexes. This was to be expected given the tendency for recurrence and the often chronic nature of mental disorders,56 and is consistent with other studies in healthcare workers in the pandemic setting.44,57 The relevance of this risk factor is accentuated by the fact that 42% of the individuals in the present sample reported a history of previous mental disorders.

Resilience is an individual’s ability to cope with and adapt to adverse situations while maintaining effective personal and professional functioning.58 Concurring with a study on healthcare workers in Italy,59 this work identified resilience as a protective factor against the psychological distress caused by the pandemic in healthcare professionals, both in males and females, although the level of resilience was higher among males.60 This ability to cope with stress was shown to be significantly impaired in those individuals with a previous history of mental disorders.

Implications for research and practice

This study found that a high proportion of primary healthcare workers experienced psychological distress in the context of the COVID-19 pandemic and some particularly vulnerable profiles were identified. Given this situation, establishing strategies and interventions for psychological support and resilience building of healthcare workers is highly relevant, taking into account the risk factors identified and tailoring the interventions accordingly. Proactive systems should be established to assess and monitor the psychological wellbeing of different professional groups in primary care and facilitate their access to psychological help.61 Additionally, interventions should be conducted to promote resilience, as it is a modifiable factor,62,63 implementing strategies focused on self-care and changes in the organisation and work environment.64,65

Longitudinal studies are necessary to assess the evolution of the psychological impact of the pandemic over time and to identify the factors that determine or can predict this evolution. Evaluating the usefulness, feasibility, and effectiveness of any preventive or therapeutic interventions under real conditions will also be important, as well as determining the best way to implement them.66

Acknowledgments

This study was possible thanks to the generous collaboration of all primary healthcare workers that participated in the survey in extremely busy times. The authors thank the researchers from all the healthcare institutions participating in the project who form the MINDCOVID-19 research group, listed in the Supplementary Appendix S1. The authors also thank Antonio González Herrera for his revision of the manuscript.

Notes

Funding

This work was funded by the Fondo de Investigación Sanitaria, Instituto de Salud Carlos III (Spanish Ministry of Science and Innovation) (reference: COV20/00711). The funders had no role in the study design, data collection, analyses, interpretation, preparation or review of the manuscript, or decision to submit the article for publication.

Ethical approval

Ethical approval was obtained from the Institutional Review Board Parc de Salut Mar (reference: 2020/9203/I), and by the relevant Institutional Review Boards of all the participating centres.

Data

The study database is available from the authors on reasonable request, following approval of a proposal and with a signed data-access agreement.

Provenance

Freely submitted; externally peer reviewed.

Competing interests

The authors have declared no competing interests.

Contributors

Gemma Vilagut and Jordi Alonso are joint senior authors. Details of the MINDCOVID-19 research group are provided in Supplementary Appendix S1.

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  • Received December 9, 2021.
  • Revision requested January 17, 2022.
  • Accepted February 28, 2022.
  • © The Authors
http://creativecommons.org/licenses/by/4.0/

This article is Open Access: CC BY 4.0 licence (http://creativecommons.org/licences/by/4.0/).

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British Journal of General Practice: 72 (720)
British Journal of General Practice
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Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study
Enric Aragonès, Isabel del Cura-González, Lucía Hernández-Rivas, Elena Polentinos-Castro, Maria Isabel Fernández-San-Martín, Juan A López-Rodríguez, Josep M Molina-Aragonés, Franco Amigo, Itxaso Alayo, Philippe Mortier, Montse Ferrer, Víctor Pérez-Solà, Gemma Vilagut, Jordi Alonso, the MINDCOVID-19 research group
British Journal of General Practice 2022; 72 (720): e501-e510. DOI: 10.3399/BJGP.2021.0691

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Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study
Enric Aragonès, Isabel del Cura-González, Lucía Hernández-Rivas, Elena Polentinos-Castro, Maria Isabel Fernández-San-Martín, Juan A López-Rodríguez, Josep M Molina-Aragonés, Franco Amigo, Itxaso Alayo, Philippe Mortier, Montse Ferrer, Víctor Pérez-Solà, Gemma Vilagut, Jordi Alonso, the MINDCOVID-19 research group
British Journal of General Practice 2022; 72 (720): e501-e510. DOI: 10.3399/BJGP.2021.0691
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Keywords

  • COVID-19 pandemic
  • cross-sectional study
  • health personnel
  • mental health
  • primary health care
  • psychological resilience

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