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- Page navigation anchor for Reply to: Missed appointment cost, £216millionReply to: Missed appointment cost, £216millionThank you for your comments on the analysis piece. We did not intend to victim blame, rather suggest that changes to the system would be good for all, both patients, staff and health systems.Competing Interests: None declared.
- Page navigation anchor for Missed appointment cost, £216millionMissed appointment cost, £216million
I think there is a need to question the financial figure as applies to the UK GP system, though I note the reference. Is there a big danger here of victim blaming? The article highlights many of the issues as to why people do not keep their appointments, but from my point of view when working flat out it provides a chance for a cup of tea, to sign some repeats or to catch up a bit so not running late and getting ''stressed'.
Competing Interests: None declared.