Summary
Our study provides valuable insights into the perspective of individuals with chronic pain and primary HCPs’ guidance regarding their long-term opioid treatment. Participants highlighted a lack of risk education during the initiation of treatment. Regarding repeat opioid prescriptions, participants emphasised easy access to opioids, inadequate evaluation of medication by HCPs, and a lack of initiation of tapering conversations. When discussions about tapering were initiated, patients often felt restricted and tended to avoid the prescriber. Additionally, when the tapering process began, the guidance provided frequently fell short of meeting their needs.
Strengths and limitations
This study expands our knowledge about patients’ experiences of opioid use in primary care settings and the impact of HCPs. The study achieved data saturation with a diverse sample from multiple community pharmacies with geographical representation in the Netherlands, and encompassing various opioid medications and dosages.
However, recall bias among long-term opioid users is a notable limitation. Despite this, the study’s significance in grasping broader issues related to opioid use remains. This study lacks data for all candidates approached by pharmacists; feedback indicated that around half of patients approached were willing to participate, potentially introducing bias favouring those open to discussing opioids. The impact is likely minimal, as it does not significantly alter patients’ perspectives of HCP interactions. If any influence exists, those affected are likely to discuss opioid use less than surveyed participants. Users of high-dose opioids may have been less inclined to participate, and our study does not include insights from previous opioid users who had successfully tapered off medication, limiting the range of experience of participants. Additionally, the updated opioid prescribing guidelines issued in November 2021 had had minimal impact as they had not yet been integrated into general practice during the interviews.23 Lastly, the study predominantly focused on the patient’s perspective, potentially overlooking the perspectives of professionals and the role that patients themselves play in this process.
Comparison with existing literature
Previous research found that the duration of opioid use and dose in the first month strongly influence prolonged use.31,32 After 12 days, the risk of long-term use increases to 24%, a figure that rises to 43% after 31 days. Exceeding cumulative doses of 120 oral morphine equivalents within the first month doubles the risk of long-term use. Patients often underestimate their personal risk during chronic opioid therapy, especially when experiencing significant pain, necessitating counselling at the onset of treatment.14 Although patients and HCPs find discussing the potential risks of opioids challenging, our findings reveal that patients desire information at the onset about the long-term use in chronic non-cancer pain, and that dose escalation increases dependence risk.33 At treatment initiation, patients could also be informed that opioids have comparable effectiveness as other pain relievers such as paracetamol and non-steroidal anti-inflammatory drugs.34
Moreover, participants reported ease of access to opioids, often facilitated without direct physician–patient interaction during prescription refills. Despite guidelines advocating regular consultations, a concerning pattern emerged with repetitive opioid prescriptions lacking proper evaluation. This may stem from time constraints, with HCPs assuming patients on chronic opioid therapy are doing well unless they express concerns.17,35 However, over time, the benefits of opioids may diminish, while hidden harms persist. Recognising these issues and responding to patients’ consistent need for more regular consultation underscores the importance of allocating additional time to address concerns, evaluate patients’ conditions, and explore alternatives to opioids. Ensuring that patients can make informed decisions fosters shared responsibility, so reducing potential harm.36
Participants noted a lack of tapering conversations and personalised guidance concerning their long-term opioid use, possibly as a result of recognised barriers for HCPs, such as time constraints, limited resources, inadequate training, emotional complexities, trust issues, fear of harming the patient–provider relationship, and limited access to non-opioid treatments.18,24,37–41 Interestingly, the patients’ needs align with HCP-proposed strategies to facilitate opioid tapering, emphasising intrinsic patient motivation and tailored tapering plans, incorporating motivational interviewing, timing, and pace adjustments, and counselling about potential pain and withdrawal symptoms during dose reduction.40–42 Conversely, some patients disengaged during negative discussions about long-term opioid use. To mitigate this, HCPs advise acknowledging chronic pain experiences, expressing empathy, and linking pain concerns with safety.40,41 Sensitivity and understanding are crucial when approaching discussions about opioid tapering.
Creating a supportive environment with open communication and empathy is crucial for successful tapering, ensuring patients’ feelings of being heard and understood, and intrinsically motivating them, supports success from both perspectives, benefitting both the patient and the HCP. To address time constraints and waiting lists for pain specialists, a more prominent role for pharmacists or nurses could be beneficial. Recent initiatives, such as a pharmacist-assisted programme, have demonstrated promising outcomes in the management of chronic non-cancer pain and the reduction of opioid prescribing. This intervention encompassed patient notifications, proactive outreach by pharmacists, and the establishment of a patient registry with regularly updated clinical data.43 Additionally, a nurse-led telephone follow-up intervention for titrating or tapering opioids showed positive results.44
Implications for research and practice
Our results emphasise the urgency of better communication between HCPs and patients about the risks associated with opioid therapy right from the initial prescription, and the importance of maintaining these conversations throughout subsequent prescriptions. There is a need for improved medication management and regular patient assessments. We advocate for a shift from a purely pain-focused approach to one that considers the patient’s perspective, ensuring a balanced assessment of risks and benefits. Such a transformation requires routine evaluations of pain levels and opioid effectiveness, with close monitoring by both GPs and pharmacists. Additionally, our study promotes a more compassionate and supportive approach to opioid tapering, acknowledging the challenges and potential stigma patients may face during this process. The healthcare system should extend empathy and guidance to support patients effectively throughout their tapering journey.
Future research should focus on developing conversation tools to support patients with chronic non-cancer pain, aligning treatment plans with patient perspectives, and promoting safe opioid use in long-term pain management. Additionally, exploring solutions to reduce HCP burdens could enhance chronic non-cancer pain management while minimising opioid prescribing.