TY - JOUR T1 - A broader training for medical receptionists JF - The Journal of the Royal College of General Practitioners JO - J R Coll Gen Pract SP - 490 LP - 494 VL - 30 IS - 217 AU - Patrick McC. D. Anderson AU - Sallyann Anderson AU - Derrick A. Lander Y1 - 1980/08/01 UR - http://bjgp.org/content/30/217/490.abstract N2 - A course for 40 medical receptionists working in general practice was arranged at a local postgraduate centre. The curriculum was divided into two sections. The first dealt with the traditional, factual side of medical reception work and the second was concerned with the human behaviour aspect of a receptionist's work. It seems that there was some benefit to the receptionists from their experience of both aspects of this course. ER -