RT Journal Article
SR Electronic
T1 Increasing patient participation using an extended consultation: an inner city study
JF The Journal of the Royal College of General Practitioners
JO J R Coll Gen Pract
FD British Journal of General Practice
SP 212
OP 214
VO 38
IS 310
A1 Anthony Bird
A1 Jenny Cobb
A1 Mohamed T.I. Walji
YR 1988
UL http://bjgp.org/content/38/310/212.abstract
AB An inner city practice in Birmingham has developed a new style of extended consultation to increase patient participation in primary care, based on previous initiatives in the practice, in particular allowing patients access to medical records, adopting an open reception style, and including consultations with a nurse practitioner. In a three stage consultation lasting approximately 30 minutes patients were offered a session with a receptionist for assisted access to medical records, a session of 15-20 minutes with a doctor or nurse and a self help session with a receptionist. This extended consultation was welcomed by patients, who showed a marked degree of participation, and it also increased the satisfaction and cooperation of project staff. This type of consultation provides a model for increasing patient participation in general practice.