RT Journal Article SR Electronic T1 Six months' experience of the new practice-based patients' complaints procedure. JF British Journal of General Practice JO Br J Gen Pract FD British Journal of General Practice SP 461 OP 461 VO 47 IS 420 A1 D Combes A1 C Lewis A1 D Foxcroft YR 1997 UL http://bjgp.org/content/47/420/461.2.abstract AB