TY - JOUR T1 - Interprofessional relationships and communication in primary palliative care: impact of the Gold Standards Framework JF - British Journal of General Practice JO - Br J Gen Pract SP - 256 LP - 263 DO - 10.3399/bjgp08X279760 VL - 58 IS - 549 AU - Kashifa Mahmood-Yousuf AU - Daniel Munday AU - Nigel King AU - Jeremy Dale Y1 - 2008/04/01 UR - http://bjgp.org/content/58/549/256.abstract N2 - Background High quality end-of-life care in the community is achieved with effective multidisciplinary teamwork, interprofessional communication between GPs and district nurses, and early referral of patients to district nurses. These aspects of palliative care are highlighted in the Gold Standards Framework, a programme recently established in UK primary care.Aim To investigate the extent to which the framework influences interprofessional relationships and communication, and to compare GPs' and nurses' experiences.Design of study Qualitative interview case study.Setting Fifteen participating practices from three primary care trusts in England.Method Thirty-eight semi-structured interviews were undertaken with GPs, district nurses, Macmillan nurses, and framework facilitators.Results Adoption of the framework often resulted in earlier referral of palliative care patients to district nurses. Multidisciplinary team meetings enabled communication for sharing knowledge, discussing management problems, and keeping colleagues informed; however, arranging and maintaining such meetings was often problematic. Nurses particularly valued formal meetings while GPs generally preferred informal ad hoc dialogue. GPs largely maintained control of the mode of multidisciplinary working. The best functioning teams used a mixture of formal and informal meetings with a relatively non-hierarchical working style.Conclusion Implementing the framework enabled processes of communication associated with high quality palliative care in general practice, but there was marked variation in how this worked in individual teams. In general, hierarchical doctor–nurse relationships persisted. ER -