TY - JOUR T1 - Editor’s Briefing JF - British Journal of General Practice JO - Br J Gen Pract SP - 172 LP - 172 DO - 10.3399/bjgp13X664469 VL - 63 IS - 609 AU - Roger Jones Y1 - 2013/04/01 UR - http://bjgp.org/content/63/609/172.abstract N2 - When Don Berwick celebrated the 60th birthday of the NHS in 20081 he made 10 suggestions for doing things better, most of which we have ignored and we are now reaping the consequences of our lack of attention. These included: stopping restructuring; developing an integrated approach to quality assessment and assurance; healing the divide between the professions, managers, and government; and training the healthcare workforce for the future, not the past. Crucially, he also encouraged us to reinvest in general practice and in primary care. ‘These’, Berwick said, ‘not hospital care, are the soul of a proper, community oriented, health preserving care system’.1 Since 2008, it seems to me, the Department of Health, from top to bottom, has rarely failed to disappoint. The Francis report2 makes shocking reading, and the recent … ER -