TY - JOUR T1 - Studying and reducing DNAs to improve access JF - British Journal of General Practice JO - Br J Gen Pract SP - 70 LP - 71 DO - 10.3399/bjgp14X677059 VL - 64 IS - 619 AU - Mohammed N Hossain Y1 - 2014/02/01 UR - http://bjgp.org/content/64/619/70.3.abstract N2 - We originally had a 4-week advance booking system for appointments which we had for over 10 years but were not performing well on ‘access’ because of a high number of patients who did not attend (DNA). We often had over 100 DNAs per month so many appointments were being wasted. I noticed that another local practice which permitted … ER -