RT Journal Article SR Electronic T1 Clarifying empathy: the first step to more humane clinical care JF British Journal of General Practice JO Br J Gen Pract FD British Journal of General Practice SP e143 OP e145 DO 10.3399/bjgp16X683761 VO 66 IS 643 A1 David Jeffrey YR 2016 UL http://bjgp.org/content/66/643/e143.abstract AB