TY - JOUR T1 - Books: <em>The FRAYED Consultation Model for Doctors Dealing with Unreasonable Demands from Difficult Patients: A Communication Skills Guide for Stressed GPs on How to Survive Doctor–Patient Conflict</em> JF - British Journal of General Practice JO - Br J Gen Pract SP - 624 LP - 624 DO - 10.3399/bjgp16X688237 VL - 66 IS - 653 AU - Shazia Khan Y1 - 2016/12/01 UR - http://bjgp.org/content/66/653/624.abstract N2 - The FRAYED Consultation Model for Doctors Dealing with Unreasonable Demands from Difficult Patients: A Communication Skills Guide for Stressed GPs on How to Survive Doctor–Patient Conflict Deen Mirza Better Doctor Training Ltd, 2016, Kindle edition, 46pp, file size 222 KB, £2.99, ASIN: B01CBR1VN4Who doesn’t love a great mnemonic? Medics, with our memories continually being tested as the only determinant of our IQ, have traditionally relied on these helpful acronyms and rhymes to bolster our recall. Into the pantheon of legendary mnemonics strolls FRAYED as a structure for difficult consultations in general practice.Mirza writes in a conversational, funny, and honest voice, engaging the reader in his FRAYED model. The book is concise and easy to read, with no pretensions of being anything other than a realistic guide from someone who clearly understands the unique challenges of GP consultations. He feels that there needs to be more current consultation models as the last … ER -