TY - JOUR T1 - ‘Reception’ teams JF - British Journal of General Practice JO - Br J Gen Pract SP - 14 LP - 14 DO - 10.3399/bjgp17X694025 VL - 68 IS - 666 AU - Avril Danczak Y1 - 2018/01/01 UR - http://bjgp.org/content/68/666/14.2.abstract N2 - While I totally concur with the importance of so called ‘receptionists’, Litchfield et al ’s article made some unwarranted generalisations and assumptions.First, it is stated that these roles are undervalued. On … ER -