PT  - JOURNAL ARTICLE
AU  - Behrens, Rob
TI  - Handling complaints: harnessing feedback to improve services
AID  - 10.3399/bjgp18X699185
DP  - 2018 Oct 01
TA  - British Journal of General Practice
PG  - 483--483
VI  - 68
IP  - 675
4099  - http://bjgp.org/content/68/675/483.short
4100  - http://bjgp.org/content/68/675/483.full
SO  - Br J Gen Pract2018 Oct 01; 68