TY - JOUR T1 - Retirement, GDPR, and word clouds JF - British Journal of General Practice JO - Br J Gen Pract SP - 127 LP - 127 DO - 10.3399/bjgp20X708593 VL - 70 IS - 692 AU - Philip Hughes Y1 - 2020/03/01 UR - http://bjgp.org/content/70/692/127.abstract N2 - After 28 years working full time in the same practice I retired. I received over 100 cards, letters, and emails from patients and colleagues wishing me well and thanking me for what I had done over the years.I had kept a folder of cards and letters of thanks from patients; partly in order to provide evidence for appraisal, partly for the emotional and psychological boost they bring, and partly out of respect for the patients who have taken time to write. Currently, with low morale and the shortage of GPs coupled with increasing demands, patient expectation, and complaints, the development of resilience is a priority. While the highest level of resilience … ER -