TY - JOUR T1 - Books: <em>Intelligent Kindness: Rehabilitating the Welfare State. 2nd edition</em> JF - British Journal of General Practice JO - Br J Gen Pract SP - 351 LP - 351 DO - 10.3399/bjgp20X710609 VL - 70 IS - 696 AU - Gervase Vernon Y1 - 2020/07/01 UR - http://bjgp.org/content/70/696/351.abstract N2 - John Ballatt, Penelope Campling, Chris Maloney RCPsych/Cambridge University Press, 2020, PB, 258pp, £16.99, 978-1911623229This is the second edition of Intelligent Kindness. Originally written for managers in the health services, this second edition has increased its scope to include managers in the social services. While there is something on the national policy level and something for individual practitioners, the bulk of the book is aimed at managers of teams in health and social care. It comes highly recommended with ringing endorsements from Iona Heath and Phil Hammond.The basic thesis is one with which most GPs will be familiar and in full agreement — which does not mean that the case for it does not need to be made. Since the founding of the welfare state and the NHS, in the full flush of national … ER -