TY - JOUR T1 - The complaints system in British general practice JF - The Journal of the Royal College of General Practitioners JO - J R Coll Gen Pract SP - 222 LP - 222 VL - 37 IS - 298 AU - Clive Richards Y1 - 1987/05/01 UR - http://bjgp.org/content/37/298/222.2.abstract N2 - 300 Multiple ChoicesThis is a pdf-only article and there is no markup to show you.full-text.pdf ER -