PT  - JOURNAL ARTICLE
AU  - A J Sharp
AU  - P Platts
AU  - J H Turner
AU  - M H Drucquer
TI  - An assessment of the value of video recordings of receptionists.
DP  - 1989 Oct 01
TA  - The Journal of the Royal College of General Practitioners
PG  - 421--422
VI  - 39
IP  - 327
4099  - http://bjgp.org/content/39/327/421.short
4100  - http://bjgp.org/content/39/327/421.full
SO  - J R Coll Gen Pract1989 Oct 01; 39
AB  - Video recordings of receptionists at work in general practice were found to be useful for self assessment by the receptionists and enabled the doctors to see areas for improvement in the organization of the reception area.