Table 3

The impact of ethnic group on what patients expect from a consultation (mean scores and standard deviations).

VariableBlack African (n = 68)Black African Caribbean (n = 53)Vietnamese (n = 209)White British (n = 187)F (P-value)Post hoc results
Treatment3.47 ± 1.103.63 ± 0.973.49 ± 1.243.55 ± 0.960.32 (0.81)
Communication3.59 ± 1.223.94 ± 0.893.05 ± 1.33.65 ± 0.9912.62 (0.001)V<BA, BC, WB
Consistency3.23 ± 1.143.22 ± 1.183.13 ± 1.23.48 ± 0.933.24 (0.02)V<WB
Patient agenda3.53 ± 1.053.61 ± 1.052.94 ± 1.153.53 ± 0.9811.90 (0.001)V<BA, BC, WB
Patient choice2.8 ± 1.093.02 ± 1.012.91 ± 1.192.91 ± 1.050.27 (0.85)
  • BA = Black African. BC = Black African Caribbean. V = Vietnamese. WB = White British.