Matching variables (gathered from all participants) | Age | |
| Sex | |
| Frequency of consultation in last 6 months | |
| Control over condition: extent to which patients felt they could maintain good health through their own actions | 4-point scale |
| Understanding: patients rated how much they understood the consultation at the time they left the GP | 5-point scale | |
| Satisfaction: patients rated their satisfaction with the consultation at the time they left the GP | 5-point scale |
Outcome variables (all participants) | Adherence: level of concordance with GP's advice at the time of follow-up | 5-point scale |
| Anxiety: how anxious patients felt at time of follow-up | 5-point scale |
Tape use: |
All | How many times listened? | |
Non-listeners | Reason for not listening | |
Listeners | Understanding of consultation: after listening to the tape | 5-point scale |
| Usefulness of tape | 5-point scale |
| Extra information: item(s) on the tape that had not been heard during the consultation | Yes/No |
| Did anyone else listen? | Yes/No |
| Who? | |
| How helpful was sharing the tape? | 5-point scale |