Table 2

Proportion reviewed and mode of consultation.

Telephone option n = 598Face-to-face only n = 654Telephone option versus face-to-face onlyUsual care n = 557Face-to-face only versus usual care
P-valueP-value
Number of patients reviewed, n (%)397 (66.4)352 (53.8)<0.001282 (50.6)0.27
Mode of consultation
 Total patient-initiated booked reviews, n (%)276 (46.2)324 (49.5)0.23256 (45.9)0.95
  Booked face-to-face, n (%)220 (79.7)316 (97.5)242 (94.5)
  Booked telephone, n (%)56 (20.3)8 (2.5)14 (5.5)
 Opportunistic telephone reviews, n (%)110 (18.4)6 (0.9)5 (0.9)
Additional reviews undertaken opportunistically during routine surgery consultations, n (%)38 (6.4)86 (13.1)61 (11.0)