▸ C1 Communication | Maintaining a supportive care register of terminally ill patients, regular multidisciplinary team meetings, patient held records |
▸ C2 Coordination of care | Practice coordinator to ensure smooth running of palliative care procedures. Named GP and district nurse for each patient |
▸ C3 Control of symptoms | Holistic assessment of symptoms. Use of symptom assessment tools |
▸ C4 Continuity out of hours | Sending details for terminally ill patients to the out-of-hours provider. Leaving drugs in the home which can be anticipated as being needed (for example, diamorphine for a syringe driver) |
▸ C5 Continued learning | Audit of palliative care delivery, practice/patient-centred learning including significant event analysis |
▸ C6 Carer support | Identifying carers' needs. Keeping a carers' register. Offering practical, emotional, and bereavement support |
▸ C7 Care in the dying phase | Use of protocol or pathway to ensure good practice |