Percentage of users ‘very satisfied’ with different aspects of the commuter walk-in centres.
| In London, % | Out of London, % | ||||||
|---|---|---|---|---|---|---|---|
| A | B | C | D | E | F | Total, % | |
| Receptionist attitude | 68 | 61 | 59 | 83 | 81 | 72 | 71 |
| Time waited | 79 | 28 | 41 | 76 | 75 | 58 | 60 |
| Nurse/doctor attitude | 87 | 68 | 73 | 92 | 75 | 80 | 78 |
| Explanation given | 80 | 59 | 68 | 80 | 66 | 73 | 70 |
| Treatment or advice | 74 | 53 | 67 | 74 | 64 | 73 | 67 |
| Overall satisfaction | 78 | 51 | 62 | 79 | 72 | 72 | 69 |
| n = 100% | 259 | 250 | 312 | 205 | 370 | 191 | 1587 |