Table 1

Characteristics of studies in the literature synthesis.

MethodologyParticipants
StudyCountryTopicInterviewsFocus groupPatientsDoctorsOther
Brown et al22CanadaLoyalty
Gabel et al23USLoyalty
Goold and Klipp25USTrust
Gore and Ogden16UKGeneral
Lings et al11USGeneralb
Pandhi et al21USContinuity
Roberge et al24CanadaLoyaltya
Tarrant et al19UKPersonal careb,c
Thom and Campbell26USTrust
Von Bültzingslöwen et al20SwedenPersonal care
Wiles and Higgins18UKGeneral
  • a Conducted in French.

  • b Nurses.

  • c Practice administrative staff.