Table 3

Results of confirmatory principal component analysis

Factor loadings
Factor 1Factor 2Factor 3
Principal component analysis on items about the collaboration and information exchange between care providers
Eigenvalue: 5.207Eigenvalue: 0.695Eigenvalue: 3.552
Personal continuity: care provider knows me
 1. I know this care provider very well (n = 443)0.808
 2. This care provider knows my medical history very well (n = 437)0.799
 4. This care provider knows my family circumstances very well (n = 432)0.799
 3. This care provider always remembers what he/she did during my last visit(s) (n = 432)0.6380.441
 5. This care provider knows very well what I do in my day-to-day life (n = 433)0.6290.533
Personal continuity: care provider shows commitment
 1. This care provider contacts me when necessary without me having to ask him/her to do so (n = 411)0.857
 3. This care provider maintains enough contact with me when I am seen by other care providers (n = 397)0.840
 2. This care provider knows very well what I think is important when it comes to my care (n = 419)0.4880.723
Principal component analysis on items about patient–provider relationship
Team and cross-boundary continuity
 2. These care providers work together very well (n = 361)0.959
 3. The care given by these care providers is well-connected (n = 360)0.947
 1. These care providers pass on information to each other very well (n = 373)0.933
 4. These care providers always know very well what the other care providers have done (n = 353)0.930
  • Values <0.40 are suppressed. Missing values were excluded pairwise.