Table 4

Correlations among factors and patient variables

Personal continuityTeam/cross-boundary continuity
GP knows meGP shows commitmentSpecialist knows meSpecialist shows commitmentBetween care providers within general practiceBetween care providers within hospitalBetween GP and specialist
Personal continuity:
GP shows commitment0.76b (n = 234)
Specialist knows me0.28b (n = 185)0.26b (n = 183)
Specialist shows commitment0.24b (n = 175)0.29b (n = 177)0.80b (n = 185)
Team/cross-boundary continuity:
Between care providers within general practice0.55b (n = 141)0.63b (n = 136)–0.03 (n = 106)–0.05 (n = 104)
Between care providers within hospital/outpatient department0.18a (n = 131)0.12 (n = 131)0.46b (n = 134)0.46b (n = 131)0.19 (n = 79)
Between GP and specialist0.39b (n = 145)0.48b (n = 142)0.39b (n = 140)0.39b (n = 133)0.54b (n = 91)0.51b (n = 115)
Care suits patients subscale of the consumer Quality Index General Practice Care questionnaire0.57b (n = 147)0.75b (n = 146)0.06 (n = 124)0.07 (n = 119)0.68b (n = 94)0.06 (n = 94)0.47b (n = 103)
VCC GP0.61b (n = 49)0.61b (n = 48)0.06 (n = 45)0.11 (n = 45)0.58b (n = 37)0.39a (n = 38)0.56b (n = 43)
VCC specialist0.35a (n = 40)0.14 (n = 41)0.56b (n = 40)0.63b (n = 40)0.17 (n = 25)0.73b (n = 36)0.65b (n = 34)
Trust in GP0.63b (n = 242)0.64b (n = 235)0.05 (n = 192)–0.01 (n = 183)0.59b (n = 146)0.02 (n = 137)0.30b (n = 147)
Trust in specialist0.18b (n = 197)0.16b (n = 195)0.59b (n = 196)0.56b (n = 187)0.09 (n = 110)0.46b (n = 140)0.27b (n = 145)
Satisfaction from care of GP0.63b (n = 242)0.67b (n = 235)0.04 (n = 192)–0.02 (n = 183)0.63b (n = 146)0.03 (n = 137)0.38b (n = 147)
Satisfaction from care of specialist0.17a (n = 195)0.14 (n = 193)0.59b (n = 194)0.54b (n = 185)0.10 (n = 108)0.48b (n = 139)0.33b (n = 144)
• a P<0.05;

• b P<0.01; VCC: Continuity of Care from the Client Perspective questionnaire.