Table 4

Correlations among factors and patient variables

	Personal continuity				Team/cross-boundary continuity

	GP knows me	GP shows commitment	Specialist knows me	Specialist shows commitment	Between care providers within general practice	Between care providers within hospital	Between GP and specialist
Personal continuity:
GP shows commitment	0.76^b (n = 234)	–	–	–	–	–	–
Specialist knows me	0.28^b (n = 185)	0.26^b (n = 183)	–	–	–	–	–
Specialist shows commitment	0.24^b (n = 175)	0.29^b (n = 177)	0.80^b (n = 185)	–	–	–	–

Team/cross-boundary continuity:
Between care providers within general practice	0.55^b (n = 141)	0.63^b (n = 136)	–0.03 (n = 106)	–0.05 (n = 104)	–	–	–
Between care providers within hospital/outpatient department	0.18^a (n = 131)	0.12 (n = 131)	0.46^b (n = 134)	0.46^b (n = 131)	0.19 (n = 79)	–	–
Between GP and specialist	0.39^b (n = 145)	0.48^b (n = 142)	0.39^b (n = 140)	0.39^b (n = 133)	0.54^b (n = 91)	0.51^b (n = 115)	–

Care suits patients subscale of the consumer Quality Index General Practice Care questionnaire	0.57^b (n = 147)	0.75^b (n = 146)	0.06 (n = 124)	0.07 (n = 119)	0.68^b (n = 94)	0.06 (n = 94)	0.47^b (n = 103)

VCC GP	0.61^b (n = 49)	0.61^b (n = 48)	0.06 (n = 45)	0.11 (n = 45)	0.58^b (n = 37)	0.39^a (n = 38)	0.56^b (n = 43)

VCC specialist	0.35^a (n = 40)	0.14 (n = 41)	0.56^b (n = 40)	0.63^b (n = 40)	0.17 (n = 25)	0.73^b (n = 36)	0.65^b (n = 34)

Trust in GP	0.63^b (n = 242)	0.64^b (n = 235)	0.05 (n = 192)	–0.01 (n = 183)	0.59^b (n = 146)	0.02 (n = 137)	0.30^b (n = 147)

Trust in specialist	0.18^b (n = 197)	0.16^b (n = 195)	0.59^b (n = 196)	0.56^b (n = 187)	0.09 (n = 110)	0.46^b (n = 140)	0.27^b (n = 145)

Satisfaction from care of GP	0.63^b (n = 242)	0.67^b (n = 235)	0.04 (n = 192)	–0.02 (n = 183)	0.63^b (n = 146)	0.03 (n = 137)	0.38^b (n = 147)

Satisfaction from care of specialist	0.17^a (n = 195)	0.14 (n = 193)	0.59^b (n = 194)	0.54^b (n = 185)	0.10 (n = 108)	0.48^b (n = 139)	0.33^b (n = 144)

↵a P<0.05;
↵b P<0.01; VCC: Continuity of Care from the Client Perspective questionnaire.